Accounts Receivable Specialist

Company: ISCO Industries
Location: Louisville
Posted on: April 25, 2025

Job Description:

Position Summary: The Accounts Receivable Specialist will be responsible for managing and collecting outstanding accounts receivable dollars, resolving customer billing issues and reducing accounts receivable

Responsibilities:

• Monitor portfolio task list and prioritize based on account status.
• Maintain accurate and up-to-date records of all collection activities.
• Exceptional attention to detail while promoting strong customer relationships and identifying divergent payment trends.
• Account specific research and resolution in accordance with A/R goals and metrics
• Making outbound collection calls in a professional manner
• Troubleshoot and resolve issues contributing to late payments.
• Proactively research any billing discrepancies causing collection issues and follow up on customer claims to a conclusion, working with sales, customer service, and necessary personnel to eliminate customer dissatisfaction and reduce past due dollars attributable to customers.
• Works in a team environment to exceed monthly collection targets, improving cash flow, delinquency, DSO, and minimizing bad debt
• Adhere to strict deadlines and complete sensitive documentation as it relates to Lien and Bond Claims
• Ensure compliance with company policies and industry regulations regarding collections and debt recovery.
• Various duties, as assigned by Corporate Credit Manager and Team Lead. Minimum Qualifications:
  
  • 2-year college degree; or equivalent work experience required
  • Strong communication skills both verbal and written
  • Excellent customer service skills, interfacing via phone and in person
  • Ability to handle sensitive customer interactions with professionalism
  • Working knowledge of basic accounting principles
  • Remain focused and on task in a fast-paced environment
  • Possess problem-solving and analytical abilities
  • Manage time effectively and adapt quickly to changing priorities
  • Proficient with Microsoft Office Suite, proficiency in Excel, and modern ERP's. Billtrust/Prelude preferred.

Keywords: ISCO Industries, Cincinnati , Accounts Receivable Specialist, Professions , Louisville, Ohio