Technical Trainer - 1st Shift

Company: Volt
Location: Fairfield
Posted on: April 12, 2025

Job Description:

Volt is immediately hiring for Technical Trainer in Fairfield, Ohio 45014

All potential candidates should read through the following details of this job with care before making an application.



As a Technical Trainer you will:

Plans, conducts, coordinates, and implements a comprehensive training program for staff.
Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance.
Prepares new representatives by conducting an orientation to processes; developing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing training.
Determines training needs by observing; studying based on the high volume of Trouble tickets being created, service and customer experience results reports; conferring with management.
Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions in a classroom environment and remotely; developing outcome improvement resources.
Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
Supports training financial objectives by recommending budget items; controlling costs.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Engages in all tasks, including but not limited to process improvement, group and individual call observation, quality calibration and mentoring activities.
Thorough understanding of the Delivery process for new product development and launches.
Attend global and regional meetings/training sessions.



Required Qualifications

Ability to develop training and methodology programs that are unique to the organization's goals, values, and mission statement.
Customer sales and service training experience (minimum of 3 years in industry or related field).
Ability to problem solve.
Strong analytical and decision-making skills.
Self-development skills.
Ability to handle multiple projects and prioritize.



Preferred Qualifications:

5+ years in a training environment.
3+ years methods and procedures documentation and development.
Bachelor's degree or higher.



Duration: Full Time Permanent (Direct Hire)

Location: Fairfield, Ohio 45014

Work Schedule: Onsite

Hours: 8Am- 5Pm



Pay range: $23/hr. to $25/hr.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.



Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.



Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, colour, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws

Keywords: Volt, Cincinnati , Technical Trainer - 1st Shift, IT / Software / Systems , Fairfield, Ohio