District Manager

Company: Public Storage
Location: Cincinnati
Posted on: February 18, 2025

Job Description:

Company DescriptionAnnual Compensation Pay Range: $93,000 - $109,000We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!As a District Manager, you're passionate about operational excellence, providing remarkable customer experiences, and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!Job DescriptionLead, Manage and Develop People, Brand Ambassador & Operational ExcellenceLead an Engaged Team:

• Recruit, motivate and retain a dedicated team of customer-facing front-line employees.
• Drive your team with effective communication and provide coaching on customer service and sales strategies.Brand Ambassador & Operational Excellence:
  • Manage physical assets including repair and maintenance systems and processes, vendor management, and cleaning standards.
  • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
  • Conduct monthly property audits and ensure operational standards and safety compliance are met.Deliver Outstanding Customer Service:
    • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance, and vendor management.
    • Address customer inquiries and concerns promptly in a professional manner.Grow and Maintain a Robust Business:
      • Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
      • Communicate effectively with customers, colleagues, and team members.BENEFITS:
        • $109,000 first-year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
          • Second-year bonus potential increase to $20,000 performance-based bonus.
          • Participation in company stock program that includes dividends paid quarterly.
          • Internal promotional and career opportunities throughout the United States.
          • Extensive training and coaching plans - we want you to succeed!
          • Comprehensive group healthcare programs.
          • 401(k) with generous employer match.
          • Paid time off.
          • Monday thru Friday work schedule.QualificationsQualifications & Expectations
            • Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
            • Demonstrated leadership in building, developing, and retaining high-performing teams of non-exempt employees in a retail, service, hospitality, or related industry.
            • Proven track record of top-tier performance.
            • Experience managing operational audits and payroll budgets.
            • Exceptional communication and time management skills.
            • Proficient in MS Office (Excel, Word, PowerPoint, and Outlook).
            • Passion for sales and customer service excellence.
            • Bachelor's Degree preferred.
            • Weekend availability by telephone.
            • 5 work Saturdays per year required during peak season.Additional Information
              • All your information will be kept confidential according to EEO guidelines.
              • The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.REFDMR0026-CINCINNATI
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Keywords: Public Storage, Cincinnati , District Manager, Hospitality & Tourism , Cincinnati, Ohio