ARC Store Manager

Company: The Salvation Army
Location: Cincinnati
Posted on: April 5, 2025

Job Description:

OverviewThe Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods, we provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities, providing a clean and healthy living environment, good food, work therapy, leisure activities, group and individual counseling, and spiritual direction. All efforts are focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each team member contributes to recycling goods that literally recycle and repair broken lives.The Salvation Army Adult Rehabilitation Center is seeking a Store Manager to create and sustain a pleasant and hospitable work environment and excellent customer relationships to motivate staff and meet sales goals.Responsibilities

• Create a pleasant and hospitable work environment and maintain good customer relationships.
• Ensure compliance with the Guide to Thrift Store & Donation Centers Operations manual and all other policies and procedures by all store personnel.
• Meet sales, production, and expense budget goals to maintain a profitable operation.
• Ensure that all production is taken from the back room and properly displayed on the sales floor.
• Receive applications, participate in interviewing applicants when needed, and recommend applicants for employment to the Administrator, Store Supervisor, or designate.
• Conduct regular evaluations of store personnel, identifying performance strengths and areas for development. Recommend training as necessary.
• Conduct monthly staff and safety meetings, ensuring compliance with safety measures according to The Salvation Army policy and Government regulations.
• Schedule all sales associates (and unpaid staff) to ensure full coverage in the store at all times. Post weekly work schedules for all store personnel.
• Submit completed payroll information biweekly for all store personnel, noting signatures, absenteeism, overtime, etc.
• Order merchandise to keep the store well stocked and ensure all merchandise is "ragged out" and colorized in accordance with the Territorial ARC Rag Out Calendar.
• Provide training, direction, and supervision for new employees (and unpaid staff) along with retraining for all personnel as necessary.
• Account for and safeguard cash receipts at the end of the business day, following the "Safekeeping of Salvation Army Funds" policy.
• Complete and forward all paperwork and sales reports to the finance department daily.
• Report to the Administrator any site visits and/or communication from OSHA and CPSC inspectors, verifying credentials.
• Attend manager meetings and keep store personnel informed of new policies and directives.
• Protect property and buildings, reporting safety hazards, property damage, and personal injuries to the Administrator, Store Supervisor, or designate.
• Provide oversight and guidance to beneficiaries assigned to stores for work therapy.
• Support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by modeling professional conduct and work habits (as directed by Supervisor).
• Other duties as assigned by the immediate supervisor and/or Administrator.Qualifications
  • High school diploma or equivalent.
  • Experience in sales preferred.
  • Ability to lead, manage, and motivate others.
  • Ability to read and interpret simple income and expense reports.
  • Valid driver's license with an acceptable DMV record.
  • Excellent communication skills.
  • Flexibility and willingness to work in any store location under the supervision of this ARC Center.
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Keywords: The Salvation Army, Cincinnati , ARC Store Manager, Executive , Cincinnati, Ohio