Client Relations Account Manager II
Company: Disability Solutions
Location: Cincinnati
Posted on: October 19, 2024
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Job Description:
Position Type : Full time Type Of Hire : Experienced (relevant
combo of work and education) Education Desired : Bachelor of
Commerce/Business Travel Percentage : 0%Job DescriptionAt FIS, our
technology and our people are moving forward. We advance the way
the world pays, banks and invests. We believe in building
inclusive, diverse teams. Together, we innovate to help our
colleagues, clients and communities succeed. If you're ready to
grow your career and make an impact in fintech, we have one
question: Are you FIS?About the role:As a Client Relations Account
Manager, you will be responsible for ensuring excellent and
consistent rapport with FIS clients. You will act as the primary
liaison for the service side of the client relationship, including
ongoing relationship management, escalations, project oversight and
service deliveryWhat you will be doing:--- Ensure a positive and
consistent relationship for one or more assigned clients--- Serve
as primary point of contact to support problem resolution and
ensure client retention--- Develop strong working relationships
with assigned clients and FIS resources--- Coordinate with clients,
relationship managers and other appropriate areas to ensure clients
are properly serviced, paperwork is properly executed, and all
operational arrangements are in place to service assigned
accountsWhat you will need:--- The ability to establish and
maintain effective working relationships, both internally as well
as externally--- Organizational and time management skills--- Broad
knowledge of FIS products and related services--- A strong aptitude
to analyze and solve problems--- Prior banking or finance related
experiences a plusWhat we offer you:At FIS, we are as committed to
growing our employees' careers as our own business. We offer:---
Opportunities to innovate in fintech--- Inclusive and diverse team
atmosphere--- Professional and personal development--- Resources to
contribute to your community--- Competitive salary and
benefitsPrivacy StatementFIS is committed to protecting the privacy
and security of all personal information that we process in order
to provide services to our clients. For specific information on how
FIS protects personal information online, please see the Online
Privacy Notice.EEOC StatementFIS is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color,
religion, sex, sexual orientation, gender identity, marital status,
genetic information, national origin, disability, veteran status,
and other protected characteristics. The EEO is the Law poster is
available here supplement document available hereFor positions
located in the US, the following conditions apply. If you are made
a conditional offer of employment, you will be required to undergo
a drug test. ADA Disclaimer: In developing this job description
care was taken to include all competencies needed to successfully
perform in this position. However, for Americans with Disabilities
Act (ADA) purposes, the essential functions of the job may or may
not have been described for purposes of ADA reasonable
accommodation. All reasonable accommodation requests will be
reviewed and evaluated on a case-by-case basis.Sourcing
ModelRecruitment at FIS works primarily on a direct sourcing model;
a relatively small portion of our hiring is through recruitment
agencies. FIS does not accept resumes from recruitment agencies
which are not on the preferred supplier list and is not responsible
for any related fees for resumes submitted to job postings, our
employees, or any other part of our company.#pridepass
Keywords: Disability Solutions, Cincinnati , Client Relations Account Manager II, Executive , Cincinnati, Ohio
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