RECEPTIONIST

Company: Multifamily Management
Location: Cincinnati
Posted on: October 22, 2024

Job Description:

Hey there! We are GoldOller!

Are you an experienced Receptionist who is helpful, resourceful, independent, and ready to join a fantastic team of professionals? GoldOller Real Estate Investments is on the hunt for someone like YOU!

This is a customer service role as well as a receptionist role. The ideal candidate will provide administrative support in an effective and efficient manner to support a busy property. Assist with answering high call volumes regarding current resident concerns. The receptionist will convey positive representation to reflect of the company to all visitors and incoming calls.

Essential Duties:

• Oversee the front desk.
• Welcomes guests and customers by greeting them, in person or on the telephone.
• Open and sort mail to respective companies and departments.
• Enter data into a computer system or software.
• Assist with general office clean-up of reception area, lounge area, meeting room and kitchen.
• Make maintenance requests and follow through to the end to assure issues are addressed.
• Answer or direct inquiries promptly, and forwards calls to appropriate personnel or department.
• Handle a high volume of resident concerns courteously and professionally.
• Identify caller's problem by listening intently and help solve it by escalating it to the appropriate personnel. Qualifications:
  • Ability to work individually and as part of a team.
  • Exceptional customer service skills and professional phone manner.
  • Ability to multi-task in a fast-paced environment.
  • Detailed oriented and highly organized.
  • Experience with multi-line phone systems preferred.
  • High degree of professionalism in written and verbal communication.
  • Ability to work weekends. Education and Experience:
    • High school diploma required.
    • Minimum of 2 years of work experience in a receptionist, administrative, or customer service role. Who we are:
      
      GoldOller Real Estate Investments is a growing real estate investment company that acquires, develops, and operates multifamily communities throughout the country. The firm has been phenomenally successful over the years and currently owns and diligently manages approximately 40,000 units across 12 states, representing over $2.6 billion in assets under management.
      
      What makes our team successful?
      
      Our commitment and strides to stand out, think creatively and do things from our own perspective and expertise! If you are looking for a career path that includes growth and having a sense of purpose, then this is your new home!
      
      Perks and Benefits That We Offer...
      
      GoldOller Real Estate Investments believes in a healthy work life balance. Keeping our employees in mind, here is a list of a few benefits we offer:
      • 12 Paid Holidays
      • Up to 2 weeks Paid Time Off in the first year of service (grows with tenure)
      • A Celebrate YOU Day (To use at your leisure, for any special occasion)
      • Comprehensive Medical, Dental and Vision Plans (available after 60 days of employment)
      • Company Paid Health Reimbursement Account (up to $3K per calendar year)
      • Paid Parental Leave
      • Company Paid Life Insurance
      • Company-Matched 401(k) Retirement Savings Plan
      • All-Inclusive Access to all GoldOller Property Amenities: Swimming pools, GO Chat facilities, Wellness Classes, and Fitness Centers
      • Company Paid Certifications and Licensing
      • And so much more!
        Are you who we are looking for? Prove it. Apply now. Visit us at www.goldoller.com for more details!
        
        Want to learn more about the GO culture? Visit our YouTube Channel: https://www.youtube.com/goldoller+tv.
        
        Location: Williamsburg of Cincinnati
        
        Equal opportunity employer

Keywords: Multifamily Management, Cincinnati , RECEPTIONIST, Administration, Clerical , Cincinnati, Ohio